Frequently Asked Questions

Here are some answers to frequently asked questions, for any inquiries not listed here don't hesitate to contact us at Info@webuildsigns.com or by calling us at 512-850-3036.

 

-When I press add to cart I get a pop up message saying, "Please add your personalized text before adding this item to cart".

*You must add the signage text you want under the input message section in your order. We make this mandatory to make sure there is no confusion on what customers are going to be receiving. 

-I want to order 70 of the same sign type, why can't I add the text for each sign in the message bar?

*To make sure you receive the exact product you are looking for we ask for any orders over 15 signs that you to email us so we can enter each sign into the order one by one. It is our priority that you are getting precisely the signage you need.

-Why are your signs more expensive than other online stores such as Sir Speedy or ADA Sign Depot?

*We focus solely on the quality of our work and customer satisfaction, our signs are built to last and impress. All of our signage is designed and fabricated in-house, with our brand being backed by our parent company Capital Architectural Signs, the premier signage company in Austin TX for the last 20 years.

-I want a bulk signage order that is slightly different than what you offer online, can your company offer specialty work?

*Absolutely! Our expert team of designers would be happy to assist you in producing signage that will leave you 100% satisfied, feel free to contact us about any concepts you may have.

-Are your ADA signs what I need to be compliant for my facilities?

*Our ADA signage follows guidelines set to comply with state and federal regulations. For more information on ADA signage check out this helpful article. ADA SIgns.